Solution

Create healthy business relationships

Our emotionally intelligent AI improves customer and employee relationships. Altalin streamlines your contact center messaging and automates friendly communication to build trust and loyalty.

One platform for all your communications

KEY FEATURES:
Upskill your team with the Collaboration Learning and Rewards Center
Collaborate quickly and easily with  single click registration
Emotionally intelligent AI-driven messaging
Advance frontline employee learning with daily AI-generated quizzes
Incentivize skill development with crypto and cash bonus rewards
Upskill your team with the Collaboration Learning and Rewards Center
Collaborate quickly and easily with  single click registration
Emotionally intelligent AI-driven messaging
Advance team learning with daily AI-generated quizzes
Incentivize skill development with crypto and cash bonus rewards

Meet the demand for top-tier customer service

59%
of customers think that most  customer service agents need more training.
Zendesk
7x
more expensive to attract a new customer than to retain an existing one.
Forbes
93%
of customers are more likely to remain loyal to companies offering excellent customer service.
HubSpot Research
64%
of business leaders say that improving customer service positively impacts company growth.
Zendesk

Altalin for the banking industry

Altalin is designed to help contact centers  of large banks secure new and repeat business. Give your frontline employees the communication tools they need to succeed. Security of internal customer data is guaranteed with fully encrypted messages.

Altalin for the telecommunications sector

Coordinate your phone, text, and online customer experience. Altalin provides a digital transformation messaging platform that will improve all of your business communications and promote growth.

Altalin for insurance companies

Communicate regulations and confidential customer data easily and safely. Automatically send out product updates to your entire team. Meet regulatory compliance by testing your frontline employees on their knowledge with automated and customizable quizzes.